The Retail Revolution: Top 10 Retail Trends! Are you ready?
There’s no doubt about it and no going back - retail is entering a new era - what we call “Omni channel”: Web, Store, Mobile... Are you ready?
Click, Brick & Mobility
With the development of e-commerce, social networks and mobile technologies, the retail industry is entering a new era. Does this mean the physical stores will disappear? Not at all! On the contrary! More than a quarter of e-retailers are actually opening stores or physical showrooms. An Omni channel customer (a customer buying though several sales channels) spends 30% more than a mono channel customer. Consumers are of course driving the change. They are better informed, connected, mobile and are seeking new shopping experiences and a unique relationship with the brands.
